Refund Policy

We support a global return service, and customers can apply for return application within the effective return cycle after receiving the goods. All returned items need to keep intact appearance, unused status and complete auxiliary accessories to meet the return review standards.

After we receive, inspect and confirm the returned goods in compliance with the regulations, the formal refund process will be initiated. The refund will be completed within 5 to 10 working days, and the funds will be returned to the original payment account by the system.

All qualified return services do not require customers to bear additional handling fees. Relevant expenses generated in the return process shall be implemented in accordance with unified service standards, ensuring no extra cost burden for users.

For special items that are not suitable for return due to product attributes, relevant prompt instructions will be marked on the product page in advance. Any dispute about return and refund can be submitted through the website contact page, and our team will handle it fairly.

All refund amounts will be calculated and returned in the unified settlement currency of the website to ensure the consistency of fund settlement standards.